Pet Care
Do you have a minimum number of visits you require?
For our clients with dogs, the minimum number of daily visits is two, but three are preferred for their comfort. For cats, a minimum number of visits is once every 24 hours. This give us, and you, peace of mind knowing that everyday your pets are being cared for and your home is secure.
Do you provide boarding services?
At this time, we do not provide boarding services. We provide pet care in your home where your fur kids are most comfortable!
Do you administer medications?
Yes, we sure do! We administer pills, topicals and subcutaneous injections as your pets require while you're away, as required, at no additional charge.
Does your pricing change depending on the number of pets we have?
Our pricing structure does NOT change depending on the number of fur kids you have! The only thing that dictates our price is the amount of time we spend with them. We really, really like to keep things as simple as possible.
Policies & Procedures
What's your cancellation policy?
12 hours notice is required for all cancellations. Cancellations within 24 hours of the scheduled services will be charged. We're hopeful that you understand!
Why do you need two keys to my house?
We require two keys for your home. One key will remain locked in our office, as back up, and the other will remain with your pet sitter during scheduled visits. Please understand that this is for the safety, security and care of your pet(s) and home! The only exception to our key policy are homes with numerical combo door locks.
How will I know you were at my house taking care of my pets as agreed upon?
It is our policy to leave a handwritten Fur Kids Care Card after each round of services. This card breaks down activities, meals, treats, medications, etc., with your pets and home (depending on the length of your services). We will also happily text/email pictures and videos of your fur kids as often as you would like! Let us know how often you want to hear from us regarding your pets and we will oblige!
Why should I choose Burg Dog Pet Services?
Is your company insured and bonded?
Yes! We're a professional pet sitting company insured and bonded to cover damages while we are providing services. For more information regarding our insurance policy, contact us and we'd be happy to provide more info!
Are you trained in First Aid/CPR for animals?
Yes! We are trained and certified in cat/dog First Aid/CPR. Your pet(s) health and safety are an absolute priority for us!
Are there times when you're not available for service?
Nope! We are available 7 days/week and 365 days/year!